GlowGloves.com

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PAYMENT METHODS     SHIPPING INFO     SALES TAX POLICY

RETURN POLICY     PRIVACY POLICY     SECURE SHOPPING

We accept Visa, Mastercard, American Express, and Discover for all orders, as well as payments via PayPal or mailed-in money orders. By hitting the "BUY NOW" button, you will be transferred to the shopping cart and checkout pages of our main website, Clubthings.com, to complete your purchase. All credit card and PayPal transactions are submitted securely through a SSL encrypted server for your protection. Charges will appear on your credit card statement under our parent company name: "Maximum Style, Inc". If you have selected to mail a money order, please follow the instructions for sending payment on the final order confirmation page after you submit your order, or mail your money order made out to Maximum Style, Inc. (payable in U.S. funds only) to: Maximum Style, Inc., Attn: GlowGloves Orders, 7336 Santa Monica Blvd #760, W. Hollywood CA 90046. Please include your order number on money orders.

We try to ship all in-stock items within three business days. If there is an extended delay in our ability to ship your order, we will notify you via e-mail and give you the option to cancel the order or continue waiting for the items to become available. If a backorder shipment is necessary, you will not be charged additional per-order shipping fees for each shipment.

Estimated delivery times are from date of shipment and do not include order processing time (typically 2-3 days). Orders to P.O. Boxes are sent via USPS. All other orders are sent via our choice of carriers to best deliver your order safely and securely.

We ship orders worldwide, but international orders may experience additional processing time while we verify cardholder information with the credit card-issuing bank. You are responsible for any duties or tariffs for international shipments.

Shipping rates and options are automatically displayed once you add the item to your shopping cart. You can also view the shipping rate information page on the Clubthings.com site for additional details.

If you need your order faster, we may be able to accommodate Next Day Express or rush orders. Please call us via telephone at (888) 441-3959 (within USA) or (323) 805-0210 for assistance.

We are required to collect Sales Tax of 9.75% on orders shipped to California addresses only. In California, tax is calculated on the total of the product and shipping charges.

For sanitary reasons, the glow gloves are not returnable once opened from their sealed packaging, unless defective. Defective gloves must be reported to us within ten days of shipment delivery, and must be received back within thirty days of receipt of goods. Defective gloves can only be exchanged for an identical replacement item only. Unopened gloves may be exchanged or returned for a refund within thirty days from receipt of goods. Refunds will be issued via the same method as the original payment. If upon inspection, the returned item is not in new, unopened condition, the return will be rejected and the item sent back to the customer. Please read our sizing description carefully before purchase to ensure gloves will fit properly, as we cannot accept returns due to fit issues.

All purchases from GlowGloves.com are transacted through our main website, Clubthings.com. Unless noted in the product description, any other products purchased through GlowGloves.com or Clubthings.com may be exchanged or returned per the policies stated on the Clubthings.com website.

Returns not due to our error must be shipped prepaid to us. If an incorrect item was shipped to you in error, we will pay your return shipping costs upon request. We will either issue you a prepaid return label or we will reimburse you via your original order payment form for the cost of your shipping. We recommend shipping via a traceable method as we cannot be responsible for packages lost, delayed, or damaged by carriers. We will not charge you shipping for replacement shipments for any exchanges.

Original shipping charges for an order are non-refundable unless the product is being returned due to a shipping error.

If a package is delivered which you feel was damaged due to improper handling by the carrier, we ask that you let us know so that we may properly process damage claims with the carrier.

If an item is missing from your order, please let us know immediately so we can remedy the situation.

To exchange or return an item, please contact us via the Clubthings.com contact page for return instructions.

GlowGloves.com is committed to protecting your privacy. We do not share, rent, or sell data or information you provide to any third party except as necessary to process your order. GlowGloves.com orders are processed through our main website, Clubthings.com. We may use your email address to send you offers and specials from sites operated and owned by Maximum Style, Inc. You can immediately and automatically remove yourself from our mailing list at anytime by following the unsubscribe link included in each message.

We may from time to time ask for other information or feedback from you. This information is compiled into a statistical aggregate for internal business use for the purpose of improving our site, expanding our products offered, improving our customer service, and overall enhancing your shopping experience with us. Providing us with this information is always completely optional and you can remove yourself from our mailing list at anytime by following the unsubscribe link included in each message.

If we decide to change our privacy policy, we will post the changes here. This will assure that you are aware of what information we gather, how we use the information, and if we disclose this information to outside parties.

We are committed to protecting the private information you submit when shopping on our site. Our shopping cart will take you to a secure checkout page at our main website, Clubthings.com, before you begin filling in your personal information. This checkout uses a secure digital certificate which ensures that if any other internet user intercepts the communication, he/she will only be able to see it in an unusable encrypted (garbled) form. If you choose to pay via PayPal, you will be taken to a secure PayPal page to complete your purchase. You will not need to sign up or register for a PayPal account if you choose this option. In addition, PayPal provides fraud protection against unauthorized transactions.

Some people are still worried about giving their credit card information online. If you are still uncomfortable with providing such details online, you are always welcome to place your order by telephone at (888) 441-3959 (within USA) or (323) 805-0210, or select the payment option to mail in a money order at checkout.

GlowGloves.com is owned and operated by Maximum Style, Inc.